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Dodano po 2 minutach 40 sekundach:
Jade (Blockchain)
Nov 14, 11:09 EST
Hello,
I'm sorry, but the bitcoin network is designed to make chargebacks impossible. Blockchain.info never has access or control of a user's bitcoins in any way. This means we have no power to stop or reverse a transaction on anyone’s behalf. Unfortunately, there is little recourse for such situations. There are no chargeback features available through the bitcoin network and legal action is often more costly than the offense itself due to the highly complicated and international nature of bitcoin. I'm sorry again, we don't have an amiable solution for you in regards to these matters.
-----
Jade | Blockchain.info Support
Facebook:
https://www.facebook.com/blockchain Twitter:
https://twitter.com/blockchain
Blog:
https://blog.blockchain.com/
Be sure to check out our recently updated support pages:
https://support.blockchain.com
Appreciate the help? Send me a tip at
https://blockchain.info/address/1G1Qka9 ... sJbrMWr7Hy
Mateuszpod
Mateuszpodbielski11
Nov 14, 08:15 EST
if not, you will help me not to I have to go to the police
Mateuszpod
Mateuszpodbielski11
Nov 14, 07:49 EST
if the truth of it is very strange
Mateuszpod
Mateuszpodbielski11
Nov 14, 07:47 EST
ladies and gentlemen, please explain to me whether the person who robbed me not to be punished and my money will never come back? please concrete answer.
Mateuszpod
Mateuszpodbielski11
Nov 13, 14:55 EST
please at least half the stolen amount Return
Mateuszpod
Mateuszpodbielski11
Nov 13, 14:54 EST
and it/s only? and what i have doing? it was my funds for study and what? i dont belive that you cant nothing doing.
Jade
Jade (Blockchain)
Nov 13, 12:02 EST
We have no way to investigate how funds were stolen from a user's computer, I'm sorry there is nothing more we can do to assist you in this issue. I wish you better luck in the future.
-----
Jade | Blockchain.info Support
Facebook:
https://www.facebook.com/blockchain Twitter:
https://twitter.com/blockchain
Blog:
https://blog.blockchain.com/
Be sure to check out our recently updated support pages:
https://support.blockchain.com
Appreciate the help? Send me a tip at
https://blockchain.info/address/1G1Qka9 ... sJbrMWr7Hy
Mateuszpod
Mateuszpodbielski11
Nov 13, 05:08 EST
ok i understand but explain to me why someone logged onto my protfel though, and that day specifically November 7 is not came to me on e-mail message to confirm the log? This is quite suspicious because every time comes a message
Mateuszpod
Mateuszpodbielski11
Nov 12, 14:54 EST
ok but explain to me why someone logged onto my protfel though, and that day specifically November 7 is not came to me on e-mail message to confirm the log? This is quite suspicious because every time comes a message
Jade
Jade (Blockchain)
Nov 12, 11:11 EST
Hello,
I'm sorry, but the bitcoin network is designed to make chargebacks impossible. Blockchain.info never has access or control of a user's bitcoins in any way. This means we have no power to stop or reverse a transaction on anyone’s behalf. Unfortunately, there is little recourse for such situations. There are no chargeback features available through the bitcoin network and legal action is often more costly than the offense itself due to the highly complicated and international nature of bitcoin. I'm sorry again, we don't have an amiable solution for you in regards to these matters.
-----
Jade | Blockchain.info Support
Facebook:
https://www.facebook.com/blockchain Twitter:
https://twitter.com/blockchain
Blog:
https://blog.blockchain.com/
Be sure to check out our recently updated support pages:
https://support.blockchain.com
Appreciate the help? Send me a tip at
https://blockchain.info/address/1G1Qka9 ... sJbrMWr7Hy
Mateuszpod
Mateuszpodbielski11
Nov 12, 06:17 EST
and please explain to me why someone logged onto my protfel though, and that day specifically November 7 is not came to me on e-mail message to confirm the log? This is quite suspicious because every time comes a message
Mateuszpod
Mateuszpodbielski11
Nov 12, 05:36 EST
i lost 355$ and what? were left with nothing?
Mateuszpod
Mateuszpodbielski11
Nov 12, 05:34 EST
Really and what do i do now?
Jade
Jade (Blockchain)
Nov 10, 13:07 EST
Hello,
I'm sorry, but the bitcoin network is designed to make chargebacks impossible. Blockchain.info never has access or control of a user's bitcoins in any way. This means we have no power to stop or reverse a transaction on anyone’s behalf. Unfortunately, there is little recourse for such situations. There are no chargeback features available through the bitcoin network and legal action is often more costly than the offense itself due to the highly complicated and international nature of bitcoin. I'm sorry again, we don't have an amiable solution for you in regards to these matters.
-----
Jade | Blockchain.info Support
Facebook:
https://www.facebook.com/blockchain Twitter:
https://twitter.com/blockchain
Blog:
https://blog.blockchain.com/
Be sure to check out our recently updated support pages:
https://support.blockchain.com
Appreciate the help? Send me a tip at
https://blockchain.info/address/1G1Qka9 ... sJbrMWr7Hy
Mateuszpod
Mateuszpodbielski11
Nov 10, 01:36 EST
> ##- Please type your reply above this line -##
>
> Your request (#142102) has been updated. Reply to this email or click the link below:
>
http://support.blockchain.com/hc/requests/142102
>
> ----------------------------------------------
>
> Jade, Nov 9, 18:38 EST
>
> Hello, and sorry to hear about this. You may have some type of malware on your computer that resulted in your funds being stolen, because your private information was somehow obtained. One of the most common types of these are browser extensions posing as bitcoin price tickers that are actually stealing your account information. There's also the possibility that you visited a phishing site posing as blockchain.info. We've also heard of computer viruses that detect when a bitcoin address is in your clipboard, and replace the one you wanted to use with an address controlled by this malicious party.
>
> By design, Blockchain.info never has access to users' accounts or bitcoins. If you keep your password and private key backups secure, then your bitcoins are safe with blockchain.info. Since this information has been compromised, be sure to never use this wallet or addresses contained within it. I'd also highly advise against using the same password again. Sorry again that you had funds stolen from you. That certainly must be an extremely frustrating experience.
>
> -----
> Jade | Blockchain.info Support
> Facebook:
https://www.facebook.com/blockchain Twitter:
https://twitter.com/blockchain
> Blog:
https://blog.blockchain.com/
> Be sure to check out our recently updated support pages:
https://support.blockchain.com
> Appreciate the help? Send me a tip at
https://blockchain.info/address/1G1Qka9 ... sJbrMWr7Hy
>
> ----------------------------------------------
>
> Mateuszpodbielski11, Nov 9, 17:25 EST
>
> Someone had stolen my wallet when I walked today at my portfolio I saw that it was accomplished operation of which I did not know all my bitcoiny disappeared. Could we somehow restore it to me to account?
> The operation was conducted on November 7 at 9:21
> Please for help.
>
> --------------------------------
> This email is a service from Blockchain.
> but this Money is for my study what i have doing ? And could something doing? Sorry for my English.
>
>
>
>
>
>
>
>
> [1QL0QP-R03Q]
Jade
Jade (Blockchain)
Nov 9, 18:38 EST
Hello, and sorry to hear about this. You may have some type of malware on your computer that resulted in your funds being stolen, because your private information was somehow obtained. One of the most common types of these are browser extensions posing as bitcoin price tickers that are actually stealing your account information. There's also the possibility that you visited a phishing site posing as blockchain.info. We've also heard of computer viruses that detect when a bitcoin address is in your clipboard, and replace the one you wanted to use with an address controlled by this malicious party.
By design, Blockchain.info never has access to users' accounts or bitcoins. If you keep your password and private key backups secure, then your bitcoins are safe with blockchain.info. Since this information has been compromised, be sure to never use this wallet or addresses contained within it. I'd also highly advise against using the same password again. Sorry again that you had funds stolen from you. That certainly must be an extremely frustrating experience.
-----
Jade | Blockchain.info Support
Facebook:
https://www.facebook.com/blockchain Twitter:
https://twitter.com/blockchain
Blog:
https://blog.blockchain.com/
Be sure to check out our recently updated support pages:
https://support.blockchain.com
Appreciate the help? Send me a tip at
https://blockchain.info/address/1G1Qka9 ... sJbrMWr7Hy
Mateuszpod
Mateuszpodbielski11
Nov 9, 17:25 EST
Someone had stolen my wallet when I walked today at my portfolio I saw that it was accomplished operation of which I did not know all my bitcoiny disappeared. Could we somehow restore it to me to account?
The operation was conducted on November 7 at 9:21
Please for help.
Dodano po 2 minutach 40 sekundach:
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